POLICIES and information

ACCESSIBILITY: The School facility is an Americans with Disabilities Act compliant building. There is a ramp leading up to the front door, an elevator that serves all of the programmable floors, and a lift to the Performance Space.
 
BUILDING LOCATION AND HOURS: The School is located at 24 East 95th Street, between Madison and Fifth Avenues. During the school year, the building is open Monday through Friday, from 8:30 a.m. until 9:00 p.m., and on Saturday from 9:00 a.m. until 5:00 p.m. During the summer, the building is open Monday through Friday, 9:00 a.m. until 5:00 p.m.

CHILD SAFETY: To ensure your child’s safety, please pick him/her up promptly at the classroom. Students 10 years of age and younger must be supervised by parents or guardians while they are waiting for classes and/or lessons to begin. Loud conversations and physical play are not allowed in the hallways and lobby.

CLASS CHANGES AND CANCELLATIONS: The School reserves the right to change instructors or formats, or discontinue any class due to lack of enrollment, without incurring any liability or obligation. The School will notify students and/or parents as soon as possible regarding any changes or cancellations.

STUDENT INFORMATION FORM: Parents/Guardians are required to complete a Student Information Form every year for each child enrolled at Diller-Quaile. 

DISMISSAL: The School reserves the right to dismiss any student due to overdue tuition payments, parental noncompliance with School policies, or for any reason the Executive Director believes is a serious impediment to a successful educational experience at the School.

EXTENDED PAYMENT PLANS: Families of students receiving financial aid are automatically enrolled in an extended payment plan on the tuition balance due. Other families may request an extended payment plan at the time of their enrollment; additional fees may be charged. Contact the Registrar/Bursar for information.

FINANCIAL ASSISTANCE: The School administers a financial assistance program for families or adult students with limited financial means. Families or adult students requesting aid must submit a Financial Aid Application Form by NAIS at sssbynais.org with supporting documentation for any year in which aid is being requested, even if aid has been requested and/or received in the past. Financial assistance is subject to availability of funds. Financial aid recipients are enrolled in the extended payment plan with the plan fee waived.
 
Financial Aid amounts are based on proven need as documented by the Parent Financial Statement (PFS), income tax return from both parents and/or guardians, and other supporting documents through the SSS by NAIS website. Priority is given to returning students and students who apply by the following dates:
                                                                                                                                      
•    Returning Early Childhood, Instrumental and Vocal students receiving financial aid during the 2017-2018 year or returning students applying for financial aid for the first time must submit their application online and return required documents by June 30, 2018. 
•    New Early Childhood applicants must submit all required documents at the time of enrollment.
•    New Instrumental and Vocal applicants must submit required documents by June 30, 2018.

Based upon the financial information presented on the financial aid form and verified in the supporting documentation, requests for financial assistance are evaluated by the Business Office and approved by the Executive Director. As a result of the evaluation, aid amounts are allocated within the available and budgeted resources of the School. The School will begin notifying financial aid applicants in August. Please contact financialaidinfo@diller-quaile.org  or the Registrar/Bursar with questions.

LATE PAYMENT: A late payment charge of 2% on any overdue balance, per month, will be assessed on accounts that are 30 days or more in arrears. If an account is 60 days or more delinquent, The Diller-Quaile School of Music Business Office may advise parents that their child or children will not be permitted to attend classes or may be dismissed from the School until the account is placed on a current basis. Further, Diller-Quaile retains the right to collect the full unpaid tuition balance even if the student is not attending classes or is dismissed due to non-payment of tuition.

MISSED LESSONS AND CLASSES: Individual lessons missed due to teacher absences will be made up at the earliest possible date. The School will make every effort to arrange make-up days for missed lessons and classes due to unscheduled school closings. The School is unable to provide make-up lessons and classes due to student absences.
 
MUSIC & MATERIALS: Students will be billed for music and materials as needed. Payment is due within 30 days of the date of the bill.

PAYMENT: Payment of tuition can be made by check or money order. The School does not accept cash or credit cards for tuition payments.  

RETURNED CHECKS: There is a $30 fee for all returned checks.

PHOTOGRAPHY RELEASE: By registering for lessons and/or classes, by participating in Diller-Quaile programs, or by attending events, parents and students, and other adults accompanying students, grant permission for photographs and other images of him/herself—or of his or her child—to be used by The Diller-Quaile School of Music for publicity purposes, and to illustrate Diller-Quaile programs. These images will not be distributed, sold, or used beyond Diller-Quaile’s promotional or in-school curriculum and professional development activities. 
 
SCHOOL CLOSINGS DUE TO WEATHER CONDITIONS: Diller-Quaile is closed for snow or inclement weather when the New York City public schools close. Listen to WINS 1010AM and WOR 710AM for announcements. Families can also call the School’s main telephone number (212-369-1484) to hear a recorded message regarding closings or visit www.diller-quaile.org. The School will make every effort to arrange make-up days for unscheduled school closings.
 
STROLLERS: Strollers are not permitted in the School building and must be placed in front of the building in an orderly manner not blocking pedestrian traffic or in front of neighbor’s homes. The School is not responsible for strollers left outside the School.
 

Departmental policies:

Early Childhood Department

FEES: There is a non-refundable, non-deductible $60 application fee per new or returning student, per year. There is a $150 Instrument Usage Fee for students enrolled in the Play the Instrument class.

ENROLLMENT: No child may apply if any member of his or her family has an outstanding balance with the School. 

TUITION: Students generally enroll for a full 30-week academic year of Early Childhood classes commencing in September 2018. Tuition is due upon enrollment. For any student starting after the first week of school, a prorated tuition is applied.

WITHDRAWALS AND REFUNDS: Written notification with reason for withdrawal must be submitted to the Head of Early Childhood Admissions by October 31, 2018. Please note that informing the teacher of intent to withdraw—or absenteeism—is not considered notice of withdrawal. In rare cases, a family withdrawing by October 31 may be granted a prorated tuition refund minus a $200.00 withdrawal fee. No tuition refunds will be granted after October 31, 2018.

Instrumental And Vocal Department

FEES: There is a non-refundable, non-deductible $60 application fee per new or returning student, per year. No application will be processed and no lesson or class will be scheduled until the $60 fee is received. There is a $150 Facilities Fee for students enrolled in Core, Full, and Extended Programs. There is a non-refundable, non-deductible $200 Senior Recital Fee for each student performing a Senior Recital.

ENROLLMENT CONTRACT: Students apply during the spring and early summer months for the school year beginning that fall. A signed enrollment contract must be received for each student 18 years of age or younger. No student may apply if any member of his or her family has an outstanding balance with the School.

TUITION: Students generally enroll for a full 30-week academic year of individual and/or class instrumental or vocal instruction, commencing in September 2018. Tuition is payable to the School in full by September 1, 2018 (except if stated otherwise in the contract); or families may pay in installments. Under the installment plan, 50% of tuition is payable by September 1 (or the date stated in the contract), and 50% by December 1. For signed contracts due after September 1, 2018, 50% tuition is due prior to the student’s first lesson or class and 50% of tuition is due by December 1, 2018. Signed contracts must accompany the initial tuition payment.

WITHDRAWALS AND REFUNDS: Written notification of withdrawal and request for refund must be given to the Director of Instrumental and Vocal Programs and Registrar/Bursar. Informing the teacher, either in writing or verbally, of intent to withdraw—or absenteeism—is not considered notice of withdrawal. Refunds for withdrawals will be made when written notification is received, as follows:

Individual Instrument and Vocal Instruction: 
•     14 days or more before the first lesson or class, tuition paid will be refunded minus a $100 withdrawal fee.
•     Less than 14 days before the first lesson or class, a $200 withdrawal fee will be charged.
•     On the day of or after the first lesson or class, the student will receive a prorated refund for the unattended lessons minus a $300 withdrawal fee. There will be no refunds for withdrawals after the sixth week.

Class-Only Instruction: 
•     14 days or more before the first lesson or class, tuition paid will be refunded minus a $100 withdrawal fee.
•     Less than 14 days before the first lesson or class, a $200 withdrawal fee will be charged.
•     On the day of or after the first lesson or class, the student will receive a prorated refund for the unattended lessons minus a $300 withdrawal fee. There will be no refunds for withdrawals after the sixth week.

Adult Department

Adult Individual Instruction; Ensemble Class Program (Semester or Full Year Enrollment); Camerata; Chamber Music Program: Weekly Chamber Music Coachings

FEES: There is a non-refundable, non-deductible $60 application fee for Adult Individual Instrument or Vocal Instruction, per student, per year. There is no application fee for the Adult Ensemble Class Program, Camerata, or Chamber Music Program: Weekly Chamber Music Coachings.

TUITION DISCOUNTS: Adults (age 60 and over) receive a 15% tuition discount off the cost of individual lessons. The lifelong learner discount is not applicable to group instruction.
 
ENROLLMENT CONTRACT: Students may enroll either on a per semester basis, or for the full school year of individual instrumental or vocal instruction or classes commencing in September 2018. A signed enrollment contract must be received for each adult student enrolled in individual instrumental or vocal instruction. Adult students acknowledge their obligation to pay the tuition as specified in the contract by the due date(s) set forth in the contract. No student may apply if any member of his or her family has an outstanding balance with the School.
 
TUITION: Diller-Quaile’s school year is a 30-week program. A semester is 15 weeks in length. If enrolling for the full school year, the first half of tuition is due on September 1, 2018 (or at time of registration if registering after September 1) and the second half is due on January 9, 2019. If enrolling on a semester basis, tuition is due in advance of each semester—tuition for the first semester is due September 1, 2018; tuition for the second semester is due January 9, 2019.
 
Tuition is prorated for students enrolling after the semester or school year has started. If a student enrolls for more than 15 weeks of lessons or classes after the first week of lessons/classes has begun but before January 9, 2019, tuition is payable in two equal payments. The first half of tuition is due prior to the first lesson/class, and the second half is due on January 9, 2019. If a student enrolls after January 9, 2019, then the total prorated tuition is due prior to the first lesson/class. 
 
WITHDRAWALS AND REFUNDS: Written notification of withdrawal and request for refund must be given to both the Instructor and Registrar/Bursar. Informing only the Instructor, either in writing or verbally, of intent to withdraw—or absenteeism—is not considered notice of withdrawal. Refunds for withdrawals will be made when written notification is received, as follows:

Adult Individual Instrument and Vocal Instruction, Full Year Enrollment, Semester Enrollment, Adult Ensemble Class Program and Weekly Chamber Music Coachings, Lesson-Only Registration:
•    14 days or more before the first lesson or class, tuition paid will be refunded minus a $100 withdrawal fee.
•     Less than 14 days before the first lesson or class, a $200 withdrawal fee will be charged.
•     On the day of or after the first lesson or class, the student will receive a prorated refund for the unattended lessons minus a $300 withdrawal fee. There will be no refunds for withdrawals after the sixth week. 

Adult Chamber Music Program: 
Weekend Chamber Music Workshops • 2018-2019

REGISTRATION: Adults must register and submit payment at least 21 days or more before the date of the workshop. No late registration will be accepted. An email to the Program Director stating intention to participate in a specific workshop constitutes registration for this program.
 
WITHDRAWALS AND REFUNDS: Written notification of withdrawal and request for refund must be received by the Program Director at least 21 days or more prior to the date of the workshop. A full refund will be issued only if notification is received at least 21 days prior to the date of the workshop. 
 

The Diller-Quaile Institute:
Teacher Training And Professional
Development Department

Elements of Music: An Approach to Pedagogy; and Piano Pedagogy
 
FEES: There is a non-refundable, non-deductible $60 application fee per student, per year. 
 
TUITION: Students enroll for a full school year of classes commencing in September 2018. Diller-Quaile’s school year is a 30-week program. No student may apply if any member of his or her family has an outstanding balance with the School. Tuition is paid to the School in two equal payments. The first half of tuition is due on September 1, 2018 and the second half is due on January 9, 2019. If a student has registered after August 14, but before the first week of classes, the first half of tuition is due by the first class and the second half of tuition is due on January 9, 2019.
 
Tuition is prorated for students enrolling after the school year has started. Tuition is payable in two equal payments. The first half of tuition is due prior to the first class, and the second half is due on January 9, 2019. If a student enrolls after January 9, 2019, then the total prorated tuition is due prior to the first class.
 
WITHDRAWALS AND REFUNDS: Informing the Instructor of intent to withdraw—or absenteeism—is not considered notice of withdrawal. Written notification of withdrawal and request for refund must be given to both the Instructor and Registrar/Bursar. Refunds for withdrawals will be made when written notification is received, as follows:

•    14 days or more before the first lesson or class, tuition paid will be refunded minus a $100 withdrawal fee.
•     Less than 14 days before the first lesson or class, a $200 withdrawal fee will be charged.
•     On the day of or after the first lesson or class, the student will receive a prorated refund for the unattended lessons minus a $300 withdrawal fee. There will be no refunds for withdrawals after the sixth week. 
 
The Dalcroze Program at Diller-Quaile

FEES: There is a non-refundable, non-deductible $60 application fee per student, per year. 

ENROLLMENT: Students enroll in Dalcroze classes on a per semester basis. A semester is 15 weeks in length. No student may apply if any member of his or her family has an outstanding balance with the School. 

TUITION: Full tuition is due to Diller-Quaile prior to the first class of the semester. Tuition is prorated for students who enroll after the semester has started and is due prior to the first class attended.

WITHDRAWALS AND REFUNDS: Written notification of withdrawal and request for refund must be given to both the Instructor and Registrar/Bursar. Informing only the Instructor, either in writing or verbally, of intent to withdraw—or absenteeism—is not considered notice of withdrawal. 
 
Refunds for withdrawals will be made when written notification is received, as follows: 
 
•    14 days or more before the first lesson or class, tuition paid will be refunded minus a $100 withdrawal fee.
•     Less than 14 days before the first lesson or class, a $200 withdrawal fee will be charged.
•     On the day of or after the first lesson or class, the student will receive a prorated refund for the unattended lessons/classes minus a $300 withdrawal fee. There will be no refunds for withdrawals after the sixth week.


Alexander Technique

FEE: There is a non-refundable, non-deductible $60 application fee per student, per year.

ENROLLMENT CONTRACT: Students enroll in Alexander Technique lessons on a per semester basis. A semester is 15 weeks in length. A signed enrollment contract must be received for each adult student enrolled in Alexander Technique instruction. No student may apply if any member of his or her family has an outstanding balance with the School.

TUITION: Students acknowledge their obligation to pay the tuition as specified in the contract by the due date(s) set forth in the contract. Tuition is due to Diller-Quaile prior to the first lesson of the semester. Tuition is prorated for students who enroll after the semester has started and is due prior to the first lesson. 

WITHDRAWALS AND REFUNDS: Written notification of withdrawal and request for refund must be given to both the Instructor and Registrar/Bursar. Informing only the Instructor, either in writing or verbally, of intent to withdraw—or absenteeism—is not considered notice of withdrawal. 

Refunds for withdrawals will be made when written notification is received, as follows: 
 
•    14 days or more before the first lesson or class, tuition paid will be refunded minus a $100 withdrawal fee.
•     Less than 14 days before the first lesson or class, a $200 withdrawal fee will be charged.
•     On the day of or after the first lesson or class, the student will receive a prorated refund for the unattended lessons minus a $300 withdrawal fee. There will be no refunds for withdrawals after the sixth week. 
 
Early Childhood Music, Level I (101/501) and
Level II (102) (Teacher Training Courses)
Students enroll in Early Childhood Music, Level I (101/501) and Level II (102) classes on a per semester basis. A semester is 15 weeks in length. 

FEES: There is a non-refundable, non-deductible $60 application fee per student, per year. The application fee is waived for early childhood professionals teaching in publicly funded New York City day care centers, Head Start programs, and social service agencies. All students pay a materials fee, which is charged on a semester basis and is due to Diller-Quaile within 30 days after the first class of the semester. 

ENROLLMENT: Students enroll in Early Childhood Music semester length classes on a per semester basis. A semester is 15 weeks in length. No student may apply if any member of his or her family has an outstanding balance with the School. 

TUITION: Full tuition is due to Diller-Quaile prior to the first class of the semester. Tuition is prorated for students who enroll after the semester has started and is due prior to the first class attended. Courses are tuition-free for early childhood professionals teaching in publicly funded New York City day care centers, Head Start programs, and social service agencies.

WITHDRAWALS AND REFUNDS: Written notification of withdrawal and request for refund must be given to both the Instructor and Registrar/Bursar. Informing only the Instructor, either in writing or verbally, of intent to withdraw—or absenteeism—is not considered notice of withdrawal. 
 
Refunds for withdrawals will be made when written notification is received, as follows: 
 
•     14 days or more before the first lesson or class, tuition paid will be refunded.
•     Less than 14 days before the first lesson or class, a $100 withdrawal fee will be charged.
•     On the day of or after the first lesson or class, the student will receive a prorated refund for the unattended lessons/classes minus a $200 withdrawal fee.